Privacy Policy
Effective date: 22/09.2026.
The Daymark Foundation Inc. (“Daymark”, “we,” “our,” or “us”) is committed to respecting and protecting your privacy and the confidentiality of the information we collect about you and that you entrust to us. The purpose of this privacy policy (the “Policy”) is to explain how and for what purposes we collect, use, share or otherwise process your personal information and how we safeguard the confidentiality of your personal information.
Scope and Application
This Policy applies if you are a user who visits the Find Bipolar website (the “Website”) (accessible via www.findbipolar.ca) or you interact with us.
In this Policy, we describe our policies and practices with respect to the collection, use and disclosure of personal information and the measures taken to ensure its continued protection. We also describe the rights and choices you have regarding your privacy.
In some cases, at the time of collection of your personal information, we may provide you with additional information regarding the processing of your personal information. We may also, in certain circumstances, obtain your specific consent to the use or sharing of your personal information, including where required by law.
What is “Personal Information”?
In this Policy, “personal information” refers to any information which could be used alone or in combination with other information to identify an individual. This may include, for example, your name, contact information, home address and email address. It may also include more technical information, such as your IP address, browser settings and device ID, but only when this information can identify you as an individual. Information that is anonymized is not considered to be personal information.
What Categories of Personal Information Do We Collect?
We limit the collection of personal information to what is necessary to fulfill the purposes identified in this Policy.
We may collect the following personal information about you depending on your interactions with Daymark (for instance, if you are a Website visitor):
Identifiers, such as your full name, email address, mailing address, telephone number and other information you provide to us when you contact us.
Browsing activity, when you visit our Website. This information is collected via automated means, such as cookies, web beacons and similar technologies, and may include your IP address, device ID, browser type, data about the web pages you visited on our Website, your language preferences, email bounce backs and click-throughs.
Any other information you provide to us, such as when you contact us by email, on the phone or in-person.
How Do We Collect Your Personal Information?
We collect personal information in a variety of ways, including:
Directly from you. We may collect personal information directly from you, such as when you contact us with an inquiry or to report a problem with our Website.
Through our Website. Daymark collects technical information (e.g. your IP address, browser type and device ID) and information about your device and browser (e.g. page views and clickstream data) when you visit our Website, using technologies, such as cookies. Some of these technologies may be operated by third parties. This information supports the functioning of our Website and helps us understand how you navigate and use our Website. This information helps enhance our Website’s design, functionality, and optimize our marketing efforts. We currently use the following types of cookies on our Website:
Strictly necessary cookies: these cookies are required for the operation of a Website or service and cannot be disabled in our systems.
Analytics cookies: these cookies collect aggregated information about how users interact with our Website, such as pages visited and error messages.
How Do We Use Your Personal Information?
We may use your personal information for the following purposes or otherwise, with your consent or as permitted or required by law:
We may use your personal information for general business purposes, such as managing our foundation, including our Website, responding to your inquiries, meeting our contractual, legal and regulatory obligations as well as for purposes relating to information, system or network security.
We may use technical information collected by cookies to enhance our Website’s design, functionality, and optimize our marketing efforts, subject to your privacy choices.
When Do We Share Your Personal Information With Other Organizations?
We may share your personal information with the following:
Business Partners. Your personal information may be shared with businesses, such as business partners with whom we work, to the extent permitted by law.
Service Providers. We may share personal information with organizations that provide services on our behalf, for the purposes set out in this Policy. These service providers help us operate and manage our Website, information systems, and infrastructure and marketing. They provide services to us, such as email communications, mail delivery, data hosting and analytics services. When Daymark shares personal information with its service providers, we ensure by contractual means that the transferred personal information is used only for the purposes for which the service provider is retained and is protected to the same degree as it is when in our possession.
Sale or Transfer of Our Business or Other Transaction. We may decide to sell or transfer all or part of our foundation to a third party, merge with another entity, secure our assets or proceed with any other financing or other strategic capital transactions (including insolvency or bankruptcy proceedings), restructuring, share sale or other changes. We may share your personal information when required for the purposes of such a transaction in compliance with applicable laws.
Other permitted reasons. We may share your personal information when permitted or required by applicable law, for instance, with governmental authorities, law enforcement and courts when compelled by law; and for the purposes of detecting or suppressing fraud or criminal activity, protecting our assets and interests, conducting an internal or external investigation into any actual or suspected illegal activity or managing, defending or settling any actual or potential loss in connection with the foregoing.
What Are Your Privacy Choices and Rights?
You have rights and choices about the way Daymark handles your personal information:
Changing Your Cookie Preferences. When you first visit our Website, you are presented with a pop-up banner that allows you to make choices regarding your cookies preferences. By default, only necessary cookies are activated on our Website. You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
Restricting Collection, Use and Disclosure of Your Personal Information. You may withdraw your consent to the collection, use and disclosure of personal information in accordance with this Policy at any time upon reasonable notice to Daymark in writing, subject to legal or contractual restrictions. The withdrawal of your consent may affect our ability to answer your inquiry. In certain situations, we may be entitled to retain your personal information in order to comply with applicable legal requirements, to establish, exercise or defend our rights or legal claims, and for other legitimate business purposes described therein.
Accessing and Rectifying Your Personal Information. You may be entitled to access your personal information and request the rectification information that is inaccurate, incomplete or no longer up to date, subject to limited exceptions set out in applicable laws. Depending on the jurisdiction where you reside, you may also be entitled to request the rectification of your personal information if our collection, disclosure or retention of such information is not authorized by law.
To exercise any of these, please contact us in writing using the relevant contact information listed in the Contact Us section below.
How Do We Protect Your Personal Information?
Daymark maintains appropriate policies and practices aimed at safeguarding your personal information. Depending on the volume and sensitivity of the information, the purposes for which it is used and the format in which it is stored, we implement/plan to implement a combination of measures and policies to protect your personal information, including:
· A privacy framework governing the protection of personal information through its lifecycle. This framework defines the roles and responsibilities of Daymark personnel, provides a process for dealing with complaints regarding the protection of the information, and addresses the retention and destruction of personal information.
· Internal policies and procedures that define the roles and responsibilities of our employees throughout the information life cycle and limits their access to such information on a “need-to-know” basis.
· If information is collected or stored in electronic format, technical safeguards such as encryption, firewalls, passwords, antivirus software and similar measures.
· A designated Privacy Officer to monitor Daymark’s compliance with applicable privacy laws.
· Employee privacy and data security training.
Our goal is to prevent unauthorized access, loss, misuse, sharing or alteration of personal information in our possession. We also use these safeguards when we dispose of or destroy your personal information.
How Long Do We Keep Your Personal Information?
We store your personal information for as long as is necessary to respond to your inquiry, to manage our business operations, and to comply with our legal and regulatory obligations. Once no longer required, your personal information will be securely destroyed in accordance with legal requirements.
Changes to the Policy
We may make changes to this Policy from time to time at our sole discretion. Any changes we make will be effective when we post the revised policy on our website. If we make any significant changes to the Policy, we will post a notice on our website or contact you to inform you when required by law. By continuing to interact with us after the modified version of the Policy has been posted, you are accepting the changes to the Policy, subject to any additional requirements that may apply. It is your responsibility to ensure that you read, understand and accept the latest version of the Policy. The “Effective Date” at the top of this Policy indicates when it was last updated.
Contact Us
If you have any questions or complaints about how we handle your personal information, please contact our Privacy Officer at the following address: [EMAIL ADDRESS].